Privacy Policy
Last updated: April 5, 2026
Introduction
Bay City Branding ("we," "us," or "our") operates the website BayCityBranding.com. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website or use our services.
We take your privacy seriously. We do not sell your personal information, and we only collect what we need to respond to your inquiries and provide our services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our site.
Information We Collect
We collect information in two ways — information you provide directly, and information collected automatically when you visit our site.
Information you provide:
- Your name, email address, and phone number when you submit a contact or quote form
- Business name, project details, and other information included in quote requests
- Any messages or additional information you choose to include
Information collected automatically:
- IP address and browser type (collected by our hosting provider and Cloudflare)
- Pages visited and time spent on our site (via standard server logs)
- Referring websites
We do not use tracking pixels, ad networks, or third-party analytics services such as Google Analytics at this time.
How We Use Your Information
We use the information you provide solely to:
- Respond to your inquiries and quote requests
- Communicate about your project and provide our services
- Send you a confirmation email when you submit a form
- Follow up on proposals and ongoing work
- Improve our website and service offerings
We do not use your information for marketing purposes without your explicit consent, and we do not add you to any mailing lists automatically.
Cookies & Tracking
Our website uses minimal cookies necessary for the site to function. We do not use advertising cookies or behavioral tracking cookies.
- WordPress: Our site uses WordPress, which may set a session cookie when you visit. This cookie does not contain personal information and expires when you close your browser.
- Cloudflare: Our site is protected by Cloudflare, which may set security cookies to protect against bot traffic and spam. These are necessary for security and cannot be disabled without affecting site functionality.
- Cloudflare Turnstile: Our contact forms use Cloudflare Turnstile for spam protection. This may set cookies or use browser signals to verify you are human. No personal data is stored by Turnstile beyond what is needed for this verification.
You can configure your browser to refuse cookies, though this may affect how some parts of our site function.
Data Security
We take reasonable steps to protect your information. Our website uses HTTPS encryption, and our hosting environment is secured through Namecheap hosting infrastructure. Form submissions are transmitted securely and delivered directly to our private email.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We do not store your form submissions in our database long-term. Contact and quote form data is delivered to us by email and stored only in our private email account.
Data Retention
We retain your contact information only as long as necessary to respond to your inquiry and fulfill any service agreement. If you request that we delete your information, we will do so unless we are legally required to retain it.
Email correspondence related to active or completed projects may be retained for business record purposes.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate information.
- Deletion: You may request that we delete your personal information.
- Opt-out: You may opt out of any marketing communications at any time by replying to any email with "unsubscribe" or contacting us directly.
To exercise any of these rights, please contact us using the information below.
Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.
External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:
David personally handles all privacy-related inquiries. We aim to respond within 2 business days.